Key-fob Know-how

Your Key to the Building: Using Your Fob
The first step is to visit the concierge to activate your fob. Once your fob is activated, it’s your "all-access pass" to the building. If you’ve never used a proximity fob before, there is a small timing trick to ensure the sensors read it correctly.

Additional or replacement fobs
Each suite will be provided with two fobs. Additional fobs can be purchased for $25. If you lose a fob, please tell management right away so they can deactivate it.

Where Your Fob Works
Your fob is programmed specifically for your needs. It will grant you access to:

• The Main Entrance: Your primary way into the building.
• Common Elements & Amenities: Any shared spaces like the gym, lounge, or terrace.
• Related Floors: The specific floors where amenities are located.
• Parking & Your Floor: Access to the parking garage and the specific residential floor where your suite is located.

Note: For security purposes, your fob will not allow you access to other residential floors that do not house an amenity or your own suite.

Accessing the Building & Elevator

• Main Entrance: Press your fob flatly against the black sensor pad for a second or two. The light will turn green, and the door will click open.
• In the Elevator: Hold the fob flatly against the sensor on the button panel for two or three seconds. Once it turns green, press your floor button.

Your Unit Door: Unlocking & Locking
Your suite door uses the same technology but requires a mechanical turn.
To Unlock:

1. Press the fob flatly against the doorknob until the light turns green.
2. Turn the knob to the right to unlock.
   To Lock:
3. Hold the fob against the knob until it turns green.
4. Turn the knob to the left until you hear the deadbolt engage.

The Five-Second Rule
This is the most important part of your suite security:

• The Lag Time: For the first five seconds after locking your door, the fob system is still active. If you turn the knob immediately, it will simply unlock again.
• The Test: Wait a full five seconds after you hear the bolt click. Then, turn the knob to confirm. If locked properly, the knob should rotate loosely without opening the door.

💡 Pro Tips for Fob Success

• Think 'hold,' not 'tap.' The system needs a moment to read the data.
• Interference: Avoid keeping your fob tucked behind credit cards in a wallet, as this can block the signal.
• Lost Fobs: If your fob is lost or stolen, notify the Concierge immediately so it can be deactivated for your security.