Annual In-suite Maintenance
** Annual In-Suite Maintenance: The Full Check-up**
Once a year, we perform a comprehensive "physical" for your home. This is a mandatory visit designed to ensure your suite is safe, efficient, and functioning exactly as it should.
The Checklist: What We Handle
Our maintenance team moves quickly but thoroughly. During this visit, we cover:
- HVAC & Air Quality: We swap out your heat pump filter to keep your air fresh and your energy bills lower.
- The Safety Sweep: We test all life-safety systems and swap out the back-up batteries in your smoke detectors and Carbon Monoxide (CO) detectors.
- Balcony Inspection: We check railings and drainage to ensure your outdoor space remains secure and weather-ready.
- Full Suite Function: We do a point-by-point check of your appliances, plumbing fixtures, and electrical outlets to catch small issues before they become big headaches.
Scheduling & Repairs
If we find something that isn’t quite right during the inspection, we won't just leave it.
- Minor Fixes: If it’s a quick fix, we’ll handle it on the spot.
- Major Repairs: If we need a specific part or a specialist, we will schedule a follow-up repair immediately and leave a notice in your suite so you know the plan.
Staying Informed
To make sure you're ready for our visit:
- Email Notification: You will receive a formal notice via email confirming the exact dates and times we will be entering your suite.
- Newsletter Notice: We will also provide a heads-up in the newsletter as the annual inspection season approaches, so you can plan accordingly.
Need Something Fixed Now?
You don't have to wait for the annual inspection to get help. If you have a leaky faucet, a flickering light, or any other issue not covered in the yearly check-up:
- Submit a Maintenance Request via RentCafe. This is the fastest way to get a technician to your door for everyday repairs.
💡 Pro-Tip: Before the team arrives for the annual check-up, clear a small path to your heat pump closet and under your sinks. The easier it is for the team to access these spots, the faster they’ll be out of your hair!